Sunday, February 14, 2016

Customers Interview No.3

For my third interview, I am going to be much more specific with my questions and gear them more toward using headphones in other locations than the gym.  From doing my interviews, I have discovered that my idea of a vending machine for portable headphones could be used in other locations such as campus libraries, and bus stops.  Having headphones is almost necessary in the library when watching lectures, and many students like to listen to music when they study.  People also sometimes like to listen to music on the bus.


The questions I intend to ask now are
1.     Do you listen to music when you workout, if you workout?
a.     Do you ever forget you headphones when you go to the gym?
2.     Do you use headphones when watching lectures at the library?
3.     Do you listen to music when you study?
a.     Do you ever forget your headphones at the library?
4.     How often do you ride the bus?
a.     Do you like to have headphones when you ride the bus?
                                               i.     If so, do you ever forget them and wish you had them?
5.     Can you see a vending machine with disposable headphones that would be sold for $1-$2 being utilized in any of these locations?
6.     Which location do you think this product would be most successful?
7.     Would you personally purchase cheap headphones at one of these locations if you forgot your headphones?

The first person I interviewed was another person I saw walking in the hall at my apartment and asked if I could interview him.  The rest of the people I interviewed I flagged down in the parking lot next to my apartment and asked them my interview questions.  By this week of interviews, it has become a lot easier to approach strangers and ask them questions without feeling that awkward about it.




What I learned from my interviews is that my product idea would be most implementable in the Library, and then the gym.  Based on the 5 people I interviewed, most of them do not use the bus that often.  This could be because I live directly across from campus and personally do not need the bus, so the people around here might be the same.

3 comments:

  1. Zack! This happens to me all the time! I hate when I forget my head phones. I definitely think your product would be beneficial, especially around college campuses and such. I think you did a great job on your interviews. You were polite, concise and engaging. My only tip would be to have a better transition between the questions about different locations. But besides that, great job!

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  2. Hi Zack! I love your idea and think it would be really cool to see it implemented campus-wide. I actually just got to the library, realized I didn't have my headphones and had to go all the way back home for them, and this wasn't the first time. I think especially for the low cost, people would definitely buy these headphones. I think you conducted your interviews very well and your questions were very direct. Here's the link to my post: http://hmilam95.blogspot.com/2016/02/interviewing-customers-no-3.html

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  3. Thank you so much for outlining your idea and ways you've decided to tweak it's location to more than just the gym. Headphones get me through my day at work, so I can imagine the need elsewhere. Your interviews were very organized in my opinion. The questions were to the point and the feedback was relevant. Great job with that! I think the conversational part comes with practice. I'm very impressed with your interviews, really - your idea and approach is fantastic.

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